Why PEOs outsource

To remain competitive, Professional Employer Organizations (PEOs) must provide top-tier service at competitive rates. As wages rise, skill shortages increase and the client base stagnates, striking a balance between service quality and costs becomes increasingly challenging.

Outsourcing, particularly offshore, provides cost-effective solutions to streamline operations and access a vast talent pool while meeting performance targets. Discover ADEC USA's outsourcing solutions for PEOs below.

ADEC USA: Trusted Oursourcing Partners

ADEC USA specializes in PEO outsourcing, drawing on three decades of expertise in outsourced operations across business processes.

Trusted by top PEOs, for 17 years we've helped our clients handle everything from HR Administration to Payroll Processing and Benefits Administration with expert precision.

Headquartered in the USA with global delivery centers in the Philippines, Kenya, Egypt, Colombia and other locations, we ensure access to specialized skills at optimal prices, keeping operations running smoothly 24/7.

Overcome PEO Challenges

Challenge	Our Solution
Operating Cost Reduction	Expand margins by reducing cost of operations while delivering premium services.
Profitability Maximization	Optimize resource use and leverage skilled staff for maximum results, ensuring sustainable growth.
Boost Retention	Turn clients into loyal advocates with smooth experience across interactions, from onboarding to everyday account management.
Meeting Service Level Agreement (SLA) Targets	Our commitment to excellence helps maintain high service standards and meet business goals effectively through SLAs.

Here Is What Our Clients Have To Say

The ADEC [USA] team strive for excellence in all that they do for us. They are extremely self-motivated to deliver exceptional levels of service, especially in how they manage their communication with us – ensuring that they are as clear as possible to avoid any misunderstanding.

Quality is consistently high, and they take an ‘out of the box’ approach to create reports that we would not have been able to produce internally. The team take full ownership and where we are in terms of business success is in no small part due to the team’s performance.

Finance and Account Client, Human Capital Management Solutions

Our PEO Support Services

HR Administration:

Client and employee setup, including terminations and updating information (direct deposit, taxes, addresses, etc.)
Setting up all types of deductions and verifying employees in the Time and Attendance web
New hire reporting and terminations to the state
Employee and PTO file upload, along with batching and uploading of employee files to the client's server
Other data entry tasks requested by the client

Accounting Administration:

Bank reconciliation, outstanding check analysis
ACH payroll transfer, payments, pull
Benefits, workers' compensation payments
Accounts payable, receivable entry
Journal entries, invoicing, positive pay processing
Bill payments, reverse wire processing
Entry of receipts, payroll files, vendor creation in Intacct
Updating/editing GL accounts, GL reconciliation
Unemployment claims tracking, benefit audits for new clients' invoices
DWA billing reports, other client-requested reports

Benefits Administration:

Benefit setup and termination
Updating employee information in the HR Pyramid system and on the carrier's site
Eflex (Flexible Spending Account) reporting
Workers' compensation reporting
HSA (Health Spending Account) and 401K filing (retirement plan)
Benefit recap, audit, analysis, and reconciliation
Other benefits-related tasks requested by the client

Tax Administration:

Uploading tax files and quarter- end reports
Filing returns and tax payments
SUTA rate updates in payroll system and master tax system

Payroll Processing:

Timesheet entry and review
Payroll posting
Generation of payroll reports
Printing garnishment checks
Parallel run for existing clients

Sales and Risk:

Administrative tasks for sales and underwriting
Report generation and updating sales executive reports
Quoting rates for carve-out policy and pulling rates from workers comp websites

Client Services:

Background check investigation
Drug testing request
Labor posters request & shipping
Employment verification process
Job description search and updates
Other client services tasks

Implementation:

Setting up new clients in the system, including company job codes, departments, worksite locations, workers' compensation modifiers, web users, tax rates, and pay groups
Onboarding of employees and processing of mock payrolls
Other setup requirements requested by the client

Voice Services:

Inbound customer service assistance
Email support for Payroll, HR, and Benefits concerns