Our Company

We partner with our clients to custom tailor a package of services to fit their unique profile to master their largest challenges.

We’re driven by a passion to help our clients build stronger, more agile and more innovative businesses. Our goal is to add value to our client’s business by improving their customer satisfaction, unlocking cost efficiencies and streamlining processes through continuous improvements and technology optimization.

 

Passion for our Clients’ Success

Over 26 years ago set out to build a company that helped businesses work faster with their paper documents. We started by improving the way our clients managed their inbound mail and as we earned their trust, our clients began asking us for more solutions to combat their document challenges. We responded and today our clients enjoy a comprehensive suite of services that help them transform the way they work so they could put the focus back on their business.

ADEC Innovations – USA is part of ADEC Innovations, a company rich in deep business process knowledge, innovative technology, BPO experience and a passion for client satisfaction.

With over 12 delivery centers worldwide and over 5,000+ Associates, we can efficiently and effectively access wide-scale global resources to handle the requirements of any varied sized project.

Our Partners

Smarter Data. Better Results. For more than 30 years. ADEC Innovations has helped organizations work smarter, more profitability and more efficiently. ADEC Innovations focusses on providing quantifiable benefits in sustainability, healthcare, and knowledge management. With the support of our technology and outsourcing services, we create tailored and fully integrated solutions, ensuring you maximize the value of your investment. ADEC Innovations – USA is an ADEC Innovation company.

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ADEC Innovations

Smarter Data. Better Results. For more than 30 years. ADEC Innovations has helped organizations work smarter, more profitability and more efficiently. ADEC Innovations focusses on providing quantifiable benefits in sustainability, healthcare, and knowledge management. With the support of our technology and outsourcing services, we create tailored and fully integrated solutions, ensuring you maximize the value of your investment. ADEC Innovations – USA is an ADEC Innovation company.

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FirstCarbon Solutions

FirstCarbonSolutions(FCS) advances sustainable practices around the world and helps organizations responsibly grow and operate their businesses by seamlessly delivering fully integrated, cost-effective consulting, data management and software solutions. With over 30 years of environmental and sustainability consulting experience, FCS has offices throughout Asia, Europe, Africa, Australia and North America.

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ADEC Preview Solutions

ADEC Preview Solutions, based in New South Wales is another ADEC Innovation company. With over 25 years industry experience, ADEC Preview Solutions is located in a state-of-the-art facility and is one of largest document scanning bureaus in Australia which has the capability to scan over 250,000 images per day.

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Corporate Integrity

We are committed to our clients, employees and stakeholders on making sure that everything that we do is with the utmost integrity at all times. We believe it is critical to maintain the highest level of ethical standards across the board.

 

Our Principles

We go above and beyond the required standards and continuously challenge ourselves on maintaining a level of compliance that is the best of any employer in our industry.

We are guided by our set policies and procedures as per our Code of Ethics and make sure that everyone up to our CEO follow and abide by them on adhering to our Core Values and proper standards of business conduct. We have a dedicated Compliance Department that monitors this throughout our global organization.

Security and Compliance

Quality and Security have been the cornerstones of our success. We have always identified the globally driven need on the consistent practice towards the continual improvement of quality standards, certifications and compliance.

ISO/IEC 27001:
2013 Certification

Information Security Management System (ISMS)

HIPAA
Compliant

Health Insurance Portability and Accountability Act

For the provision of protecting Sensitive Patient Data

  • Physical, network and process security measures to protect health information.

ISO 9001:
2015 Certification

Quality Management System (QMS)

PCI-DSS

Payment Card Industry-Data Security Standard

ADEC Innovations – USA complies with the Payment Card Industry-Data Security Standard for Organizations that process credit card information.

Sustainability

Advancing Sustainable Business Practices is an Imperative Global Initiative.

 

We are Dedicated to Sustainable Best Practices

ADEC Innovations – USA by partnering with FirstCarbon Solutions and Supply Link is dedicated to being a sustainable and ethical company.

We provide a safe working environment for our associates and also maintain a high standard of business conduct as can be seen by our Code of Ethics. We are working to reduce the environmental impact of our locations while delivering the highest level of service with tangible solutions to our clients.

We also assist other companies to file suit with our customizable sustainable solutions.

With a proven track record of bottom line value to companies and governments of all sizes, we enable you to monitor, manage, and report sustainability data easily and cost-effectively so you can make immediate, meaningful improvements to the efficiency of your business. In fact, we are the only company that fully integrates consulting and software with unmatched expertise in back office data processing to put you on the path to sustainable profitability.

News

Adapt to Survive: Business transformation in a time of uncertainty

We are witnessing dramatic changes worldwide in the environment, technology, the economy, and in society. The COVID-19 pandemic has amplified concerns about the highly interconnected and vulnerable state of the global economy and has made it clear that a resilient economy must be one that prioritizes and supports the well-being of nature and people.

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ADEC Innovations Acquires ARISE Europe

ADEC Innovations today announced that it has acquired ARI Services Europe Ltd. (ARISE Europe)

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ADEC Innovations Appoints New Executive to Lead Company in their Next Phase of Growth and Development

Ms. Sondra Scott, former executive at Verisk Analytics, brings strong, dynamic and decisive leadership to the CEO position of the U.S. and European Businesses

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ADEC Innovations Healthcare To Attend HIMSS 2021

ADEC Innovations Healthcare will be attending the 2021 HIMSS Global Health Conference on August 8-13th in Las Vegas

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ADEC Innovations-USA 26th Anniversary

The year of 2020 started off with a share of challenges. But some good news is that we have met these challenges with a team of colleagues who continually deliver and work with professionalism.

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ADEC Innovations USA, Compliance Manager Earns Lead Auditor Certificate

Amanda Bennet, ADEC Innovations USA’s Compliance Manager, has passed the recent ISO 9001:2015 Lead Auditor (TPECS) training and certification given by BSI, an internationally recognized certifying body for ISO Standards.

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USA to Kenya, ADEC Innovations – USA Global Reach

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Hurricane Dorian and the Environmental Threats in its Path

ADEC Innovations – USA partner, Envirosite Corporation providing environmental data for southern states impacted by Hurricane Dorian

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ADEC Innovations – USA 25th Anniversary

ADEC Innovations – USA celebrates 25th Anniversary with All Employee Adventure at Knoebels Amusement Park.

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ADEC Teams Celebrate Business of the Week

ADEC Innovations – USA was honored to be recognized as the Greater Binghamton Chamber of Commerce “Business of the Week”.

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ADEC Innovations Meet with Ambassadors and Partners

Representatives from ADEC Innovations – USA were invited to meet with governmental leaders in March to advocate the services and solutions of our company.

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Business of the Week: ADEC Solutions

ADEC Innovations – USA is the Greater Binghamton Chamber Business of the Week.

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Fun Outside of Work

ADEC Innovations – USA knows how to unwind from a long week.

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