Why PEOs outsource

To remain competitive, Professional Employer Organizations (PEOs) must provide top-tier service at competitive rates. As wages rise, skill shortages increase and the client base stagnates, striking a balance between service quality and costs becomes increasingly challenging.

Outsourcing, particularly offshore, provides cost-effective solutions to streamline operations and access a vast talent pool while meeting performance targets. Discover ADEC USA's outsourcing solutions for PEOs below.

ADEC USA: Trusted Oursourcing Partners

ADEC USA specializes in PEO outsourcing, drawing on three decades of expertise in outsourced operations across business processes.

Trusted by top PEOs, for 17 years we've helped our clients handle everything from HR Administration to Payroll Processing and Benefits Administration with expert precision.

Headquartered in the USA with global delivery centers in the Philippines, Kenya, Egypt, Colombia and other locations, we ensure access to specialized skills at optimal prices, keeping operations running smoothly 24/7.

Overcome PEO Challenges

Challenge Our Solution
Operating Cost Reduction  Expand margins by reducing cost of operations while delivering premium services. 
Profitability Maximization  Optimize resource use and leverage skilled staff for maximum results, ensuring sustainable growth. 
Boost Retention  Turn clients into loyal advocates with smooth experience across interactions, from onboarding to everyday account management. 
Meeting Service Level Agreement (SLA) Targets Our commitment to excellence helps maintain high service standards and meet business goals effectively through SLAs. 

Here Is What Our Clients Have To Say

The ADEC [USA] team strive for excellence in all that they do for us. They are extremely self-motivated to deliver exceptional levels of service, especially in how they manage their communication with us – ensuring that they are as clear as possible to avoid any misunderstanding.

Quality is consistently high, and they take an ‘out of the box’ approach to create reports that we would not have been able to produce internally. The team take full ownership and where we are in terms of business success is in no small part due to the team’s performance.

Finance and Account Client, Human Capital Management Solutions

Our PEO Support Services

HR Administration:

HR Administration:

  • Client and employee set-up
  • Termination processing
  • Data entry tasks (addresses, taxes, direct deposit)
  • Time and Attendance web setup
  • New hire and termination reporting to the state

Payroll Processing:

Payroll Processing:

  • Timesheet entry and review
  • Payroll posting
  • Generation of payroll reports
  • Printing garnishment checks
  • Parallel run for existing clients

Benefits Administration:

Benefits Administration:

  • Benefit set-up and termination
  • Updating employee information in
  • HR Pyramid system
  • Eflex reporting (Flexible Spending Account)
  • Workers comp and HSA reporting Benefit recap, audit, analysis, and reconciliation
  • HSA (Health Spending Account) and 401K filing (retirement plan)

Tax Administration:

Tax Administration:

  • Uploading tax files and quarter- end reports
  • Filing returns and tax payments
  • SUTA rate updates in payroll system and master tax system

Accounting Administration:

Accounting Administration:

  • Bank reconciliation
  • Updating cash sheet
  • Outstanding check analysis
  • ACH transfers, payments, pulls
  • Benefits payment
  • Workers comp payment

Sales and Risk:

Sales and Risk:

  • Administrative tasks for sales and underwriting
  • Report generation and updating sales executive reports
  • Quoting rates for carve-out policy and pulling rates from workers comp websites

Client Services:

Client Services:

  • Background check investigation
  • Drug testing request
  • Labor posters request & shipping
  • Employment verification process
  • Job description search and updates
  • Other client services tasks

Implementation:

Implementation:

  • Setting up new clients in the system
  • Onboarding of employees
  • Mock payroll processing and other setup requirements

Voice Services:

Voice Services:

  • Inbound customer service assistance
  • Email support for Payroll, HR, and Benefits concerns

PEO casestudy
PEO casestudy
PEO casestudy